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Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.

  • Data Collection: The personal information that we collect depends on the context of your interactions with us and the services you use. We only collect information which you provide to us in relation to the services we provide and the purposes for which we collect Personal Information will be at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the booking process. This includes but is not limited to personal, public, and sensitive information.
  • Data Usage & SMS Communications: We collect, use, and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in.
    • Message Frequency: Any users opting in to receive SMS messages can expect 1 message per month.
    • SMS Messaging Fee’s: Message/data rates may apply based on your mobile provider.
    • Opt-In Method: Our customers have the option to opt-in for SMS communication using the “Contact Us” form found on the Tropical Escapes Realty website.
    • Opt-out Method: Our customers will be able to opt-out for SMS messaging from Tropical Escapes Realty by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can opt back in at any time by replying START.
    • User Rights: User has the right to decline or opt out of SMS communication at anytime using our ‘opt-out method’.
  • Purpose of SMS Communication 
    • To facilitate account creation and authentication and otherwise manage user accounts. We may use SMS communication so you can create and log in to your account, as well as keep your account in working order.
    • To deliver and facilitate delivery of services to the user. We may use SMS communication to provide you with the requested services.
    • To respond to user inquiries/offer support to users. We may SMS communication n to respond to your inquiries and solve any potential issues you might have with the requested service.
    • To send administrative information to you. We may use SMS communication to share details about our products and services, changes to our terms and policies, and other similar information
    • To enable user-to-user communications. We may use SMS Communication if you choose to use any of our offerings that allow for communication with another user.
    • To request feedback. We may use SMS Communication to request feedback and to contact you about your use of our Services.
    • To send you marketing and promotional communications. We may use SMS communication for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
    • To deliver targeted advertising to you. We may use SMS communication to develop and display personalized content and advertising tailored to your interests, location, and more.
    • To identify usage trends. We may use SMS communication to  learn about how you use our Services to better understand how they are being used so we can improve them.
    • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • Data Sharing:
    • Third Parties. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. Some of these third parties may have a “privacy policy” or “terms and conditions” policy of their own. Once you have agreed to their policy, any information you provide is no longer protected by our policy. Please see linked privacy policies below for third parties we currently contract.
    • Other Users. When you share personal information by posting comments, contributions, or other content regarding our Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network such as Facebook, Instagram, etc., your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
  • Data Protection: We do not lease, sell, or trade any of our customer information to outside individuals or companies. Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
  • Contact Information: If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at info@tropicalescapesrealty.com

 

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

 

Updated 12.30.2024.

 

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